ACES$ Wyoming Program Participants: You’re Getting the ACES$ Advantage
ACES$ Wyoming
Your Participant-directed Payroll Management Solution
ACES$ is the largest non-profit financial management services (FMS) provider. That means you’re getting an FMS provider dedicated to you — not a profit. Our track record of putting Participants first is why we are rated #1 in customer service by Participants in states where there is more than one FMS provider.
Partnering With Wyoming Department of Health (WDH) to Provide Financial Management Services That Put YOU First
The Wyoming HCBS Waivers We Serve
ACES$ Wyoming serves the following Home and Community Based waivers:
- Community Choices Wavier (CCW)
- Comprehensive Waiver
- Supports Waiver
ACES$ Wyoming Empowers Your Independence
What You Can Do as a Participant
As an ACES$ Wyoming Participant, you can:
- Oversee your service hours — Determine and manage how you want to use your authorized service hours.
- Manage your employees — From recruiting and hiring to dismissing, you manage your employees.
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View your budget and more — Log onto ACES$ Online to view real-time information and more.
FMS Solutions Delivered With the Best in Participant Care
How ACES$ Wyoming Serves You
With ACES$ Financial Management Services in Wyoming, you can hire your own employees without having to worry about the details.
We take care of the administrative work, so you can focus on living your best, independent life. Our services include:
- Payroll — Processing timesheets, cutting checks and making direct deposits
- Taxes — Federal and state employment taxes, including withholding, filing and depositing them
Choose the FMS Provider Voted #1 in Customer Service
You’re Enjoying the ACES$ Advantage
As an ACES$ Wyoming Participant, you also enjoy the ACES$ Advantage:
Premier Participant services
Easy and fast personalized enrollment
Electronic Visit Verification Made Easy
ACES$ Wyoming offers an easy application for EVV compliance. We also offer numerous training, learning and support options so you never have to worry about submitting time successfully. We’ve got you covered!
Live phone support
When you call ACES$ Wyoming, you talk to a real, live person. Instead of being stuck on hold or forced into an automated menu, one of our knowledgeable team members will answer your call.
See real-time budget and timesheet info
All you have to do is log onto ACES$ Online to view your budget and timesheets in real time.
Immediate notifications
If there are any overlapping timesheets, ACES$ Online automatically rejects them to prevent any future hassles.
Choice of payment
Off-cycle payroll
In the event of a timesheet error, your employee won’t be forced to wait an extra week to receive their pay. Simply send us the corrected timesheet, and we’ll process it by the end of the week, even if that’s not a scheduled pay cycle.
Language support
We offer our services in both English and Spanish. Our language line offers additional translations. For Spanish, call ACES$ at 1-844-500-3815 and press “9.“ Otherwise, call and request the language in which you would like to speak. An ACES$ team member will get an interpreter on the line.
Convenient hours and 24-hour voicemail access
Contact
ACES$ Wyoming
From left to right
Crystal Ivey
Enrollment Specialist
Paige Crawford
ACES$ Wyoming Program Director
Jaime McGrew
Participant Care Specialist
Angelica Ratliff
Participant Care Specialist
Natasha DeSouza Justino
Participant Care and Enrollment Specialist
Call
Toll-Free:
1-844-500-3815
Fax
Documents:
1-877-226-8836
Mail/Email
202 E. 18th Street Cheyenne, WY 82001
Team Members
Paige Crawford
ACES$ Wyoming Program Director
pcrawford@mycil.org
Natasha DeSouza Justino
Participant Care and Enrollment Specialist
ndesouza@mycil.org
Crystal Ivey
Enrollment Specialist
civey@mycil.org
Jaime McGrew
Participant Care Specialist
jmcgrew@mycil.org
Angelica Ratliff
Participant Care Specialist
aratliff@mycil.org
Please note: ACES$ is closed for the following holidays:
New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving and Christmas Day.
Submit Timesheets
A Fiscal Intermediary Who Puts You First
What Makes ACES$ Financial Management Services Unique
ACES$ is the largest non-profit FMS provider in the country. Moreover, with over 51% of our team having a disability, we know firsthand what it’s like.
We bring an important perspective to the financial management world. In fact, our deep understanding of what it’s like to have a disability informs how we provide financial management services to people like you.
Our goal is to make the entire process as easy and quick as possible for you.
Why ACES$ Is Voted #1 for Customer Service in Every State We Serve With More Than One FMS Provider
The ACES$ Advantage: Putting YOU First
- Easy, personalized enrollment
- Secure web access to your budget and timesheets in real time
- Live phone-call support
- Convenient hours and 24-hour voicemail
- Off-cycle payroll available for corrected timesheets to ensure the fastest processing
- An easy application for EVV compliance
- Your choice of payment type
- Automatic rejection and notification of overlapping timesheets
Information About ACES$
- 2023 Pay Schedule and Program Overview (pdf)
- 2023 Pay Schedule - Printer-Friendly (pdf)
- Video Infographic: The Roles People Play in Self-direction (YouTube)
Information About ACES$ Online
- ACES$ Online: Roles in the Portal and How to Register Onesheet (pdf)
- Video Infographic: ACES$ Online - How to Register for Our Online Portal (YouTube)
- Registering for the ACES$ Online Portal (pdf)
- Participant/Employer & Employee ACES$ Online Manual (pdf)
- Case Manager ACES$ Online Manual (pdf)
Information About EVV
Information About DocuSign
Home and Community Based Services Waivers in Five States
Who We Serve
ACES$ provides financial management services to people on certain Medicaid Home and Community Based Services (HCBS) waivers in:
Proud member of Applied Self Direction
ACES$ Online