ACES$ Wyoming Program Participants: You’re Getting the ACES$ Advantage
ACES$ Wyoming
Your Participant-directed Payroll Management Solution
ACES$ is the largest non-profit financial management services (FMS) provider. That means you’re getting an FMS provider dedicated to you — not a profit. Our track record of putting Participants first is why we are rated #1 in customer service by Participants in states where there is more than one FMS provider.
Partnering With Wyoming Department of Health (WDH) to Provide Financial Management Services That Put YOU First
The Wyoming HCBS Waivers We Serve
ACES$ Wyoming serves the following Home and Community Based waivers:
Community Choices Wavier (CCW)
Comprehensive Waiver
Supports Waiver
Log into ACES$ Online
Log into your ACES$ Online account to view real-time information!
Don’t have an ACES$ Online Account?
Sign up for yours today!
Download the CareAttend EVV App
CareAttend is a free electronic visit verification app published by CellTrak. It is compatible with a wide range of Apple and Android devices.
CareAttend Requires an ACES$ Online Account
Don’t have an ACES$ Online Account?
Sign up for yours today!
ACES$ Wyoming Empowers Your Independence
What You Can Do as a Participant
As an ACES$ Wyoming Participant, you can:
- Oversee your service hours — Determine and manage how you want to use your authorized service hours.
- Manage your employees — From recruiting and hiring to dismissing, you manage your employees.
- View your budget and more — Log onto ACES$ Online to view real-time information and more.
How ACES$ Wyoming Serves You
With ACES$ Financial Management Services in Wyoming, you can hire your own employees without having to worry about the details.
We take care of the administrative work, so you can focus on living your best, independent life. Our services include:
- Payroll — Processing timesheets, cutting checks and making direct deposits.
- Taxes — Federal and state employment taxes, including withholding, filing and depositing them.
Find a Caregiver
As an ACES$ Wyoming Participant, you’ll have access to a network of caregivers in your area. If you’re looking for a caregiver, visit ACES$ Online, enter your username and password, and click “Find a Caregiver.”
You Enjoy the ACES$ Advantage
As an ACES$ Wyoming Participant, you also enjoy the ACES$ Advantage:
Premier Participant services
Not only is ACES$ Wyoming the largest non-profit FMS provider in the country, 51% of our team is also made up of people with disabilities. We know what it’s like, and we’re dedicated to making your life better. You’ll find ACES$ Wyoming will go above and beyond for you.
Easy and fast personalized enrollment
Enrolling with an FMS provider should be easy and quick. With ACES$ Wyoming, it is. You’ll appreciate our streamlined forms and secure, online submissions.
Electronic Visit Verification Made Easy
ACES$ Wyoming offers an easy application for EVV compliance. We also offer numerous training, learning and support options so you never have to worry about submitting time successfully. We’ve got you covered!
Live phone support
When you call ACES$ Wyoming, you talk to a real, live person. Instead of being stuck on hold or forced into an automated menu, one of our knowledgeable team members will answer your call.
See real-time budget and timesheet info
All you have to do is log onto ACES$ Online to view your budget and timesheets in real time.
Timely notifications
ACES$ notifies Employers and employees when timesheet corrections are needed.
Choice of payment
Your employees can choose what’s best for them. ACES$ Wyoming offers direct deposit, pay card or paper paycheck.
Off-cycle payroll
In the event of a timesheet error, your employee won’t be forced to wait an extra week to receive their pay. Simply send us the corrected timesheet, and we’ll process it by the end of the week, even if that’s not a scheduled pay cycle.
Language support
We offer our services in both English and Spanish. Our language line offers additional translations. For Spanish, call ACES$ at 1-844-500-3815 and press “9.“ Otherwise, call and request the language in which you would like to speak. An ACES$ team member will get an interpreter on the line.
Convenient hours and 24-hour voicemail access
ACES$ Financial Management Services in Wyoming has convenient hours. Stop in between 8 a.m. and 5 p.m., Monday through Friday, for in-person support. You also have access to our 24-hour voicemail. You’ll get a return call quickly.
Contact
ACES$ Wyoming
From left to right
Danielle Clark
Participant Care and Enrollment Specialist
Samantha Randall
Participant Care and Enrollment Specialist
Tracy Elben
Participant Care and Enrollment Specialist
Crystal Ivey
Team Lead
Paige Crawford
ACES$ Wyoming Program Director
Samantha Melendez
Bilingual Participant Care and Enrollment Specialist
Call
Toll-Free:
1-844-500-3815
Fax
Documents:
1-877-226-8836
Mail/Email
202 E. 18th Street Cheyenne, WY 82001
Team Members
Paige Crawford
ACES$ Wyoming Program Director
pcrawford@mycil.org
Danielle Clark
Participant Care and Enrollment Specialist
dclark@mycil.org
Crystal Ivey
Team Lead
civey@mycil.org
Samantha Melendez
Bilingual Participant Care and Enrollment Specialist
smelendez@mycil.org
Samantha Randall
Participant Care and Enrollment Specialist
srandall@mycil.org
Tracy Elben
Participant Care and Enrollment Specialist
telben@mycil.org
Please note: ACES$ is closed for the following holidays:
New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving and Christmas Day.
Submit Timesheets
Who Is ACES$?
ACES$ is part of MyCIL, a Center for Independent Living, whose mission centers on empathy, respect, and integrity.
Our Mission
As a non-profit
Center for Independent Living,
we support self-direction
with our expert and personalized
aging and disability services
— including advocacy, transitional skills, and
ACES$ Financial Management Services —
guided by our empathy, respect, and integrity.
Our Vision
To inspire, encourage, empower, and support
by providing
personalized aging and disability services
driven by our
humility, emotional intelligence,
and passion to make the world inclusively better.
Our Values
We put people first.
We do things the right way — the first time.
We advocate.
We authentically support our inclusive, diverse team.
We are agile and innovative.
“All it takes is speaking to one Participant to understand the impact we have on improving people’s lives. Helping people live independently is helping people live their best lives. It’s why we come to work every day.”
~ Samantha Melendez, ACES$ Wyoming Bilingual Participant Care and Enrollment Specialist
ACES$ Wyoming Resources
ACES$ Online Document Center
ACES$ Express Enrollments Powered by Docubee
Find a Caregiver
EVV / CareAttend
About ACES$ Wyoming
About FMS
Videos
The Roles People Play in Self-direction (Videographic)
About ACES$ Online
Videos
How to Register for Our Online Portal
A Fiscal Intermediary Who Puts You First
What Makes ACES$ Financial Management Services Unique
ACES$ is the largest non-profit FMS provider in the country. Moreover, with over 51% of our team having a disability, we know firsthand what it’s like.
We bring an important perspective to the financial management world. In fact, our deep understanding of what it’s like to have a disability informs how we provide financial management services to people like you.
Our goal is to make the entire process as easy and quick as possible for you.
Why ACES$ Is Voted #1 for Customer Service in Every State We Serve With More Than One FMS Provider
The ACES$ Advantage: Putting YOU First
- Easy, personalized enrollment
- Secure web access to your budget and timesheets in real time
- Live phone-call support
- Convenient hours and 24-hour voicemail
- Off-cycle payroll available for corrected timesheets to ensure the fastest processing
- An easy application for EVV compliance
- Your choice of payment type
- Automatic rejection and notification of overlapping timesheets
Who We Serve
ACES$ provides financial management services to people on certain Medicaid Home and Community Based Services (HCBS) waivers in:
We also proudly serve Veterans
ACES$ Washington
We also proudly serve Veterans
PA Veteran-Directed Care
Proud member of Applied Self Direction
ACES$ Online