ACES$ Alabama caregiver hugging a teen boy with developmental disabilities
The MyCIL disability help and financial management services team outside of our headquarters in Scranton PA
Need an Aging and Disability Network Agency Partner?

If your VA Medical center is interested in partnering with us, please contact Kristy Westpfahl Michael,
Director of Business Development and Marketing, at 717-798-4107 or kmichael@mycil.org.

MyCIL Veteran Directed Care Participant in a meeting
Looking for an VDC approved FMS provider?

If your Aging and Disability Network Agency is looking for a VDC-approved FMS provider, please contact Kristy Westpfahl Michael, Director of Business Development and Marketing, at 717-798-4107 or kmichael@mycil.org.

MyCIL Veteran Directed Care group meeting
Want to learn more about our Veterans Directed programs?

To learn more about our Veterans Directed programs, visit

ACES$ Washington

An veteran in a wheelchair reseraching MyCIL Veteran Directed Care on his laptop
How MyCIL Can Assist You

Veterans participating in Veteran Directed Care have a MyCIL Veteran Directed Counselor.

The Counselor, available to you at no extra cost, will help you:

  • Understand Veteran Directed Care
  • Develop your Spending Plan
  • Understand and complete the program paperwork
  • Evaluate your Spending Plan
  • Evaluate how Veteran Directed Care is working for you
  • Solve problems that may come up

While working with your Counselor, you’re responsible for sharing what is important to you and deciding which direction you want your life to go.

An older veteran in a parade, being escorted by his employee
How ACES$ Can Serve You

As Your Goods & Services and Financial Management Services Provider, we’ll:

  • Process all the paperwork needed to establish you as an Employer – ACES$ will work with you ensure all needed Employer paperwork is completed and submitted. Once you are an Employer, you can then hire caregivers as your employees.
  • Take care of timesheets and payroll – Once you approve your employees’ timesheets, they come to us for processing. We’ll take care of paying your employees.
  • Withhold and file taxes – With ACES$, you don’t have to worry about taxes. We’ll withhold and file federal and state taxes on your behalf.
  • Finalize your purchases of goods and services – You and your Counselor will determine the goods and services you need to achieve your best, independent life. ACES$ will reimburse you for approved goods and service purchases and pay vendor invoices on your behalf.

With ACES$, you’ll be able to focus on what matters most: living your most independent life.

A Veteran in a wheelchair getting an informative pamphlet from a woman

You’ll Be Getting the ACES$ Advantage

As a MyCIL VDC Participant, you’ll enjoy the ACES$ Advantage that includes:

number one customer service icon
The best in Veteran care

Over 51% of our team members have disabilities and live it firsthand. We know what it’s like. And that means we also know how challenging it can be to navigate the financial management world. Our goal is to make it simpler for you. One way we’ll do that is by going above and beyond.

real time account view icon
Real-time budget info

With ACES$ Online, you and your case manager will be able to log in anytime to see your budget and purchases. There won’t be any guessing on how much you have left to spend. With this real-time data, you’ll better plan how you will spend your budget.

click icon
Many ways to submit timesheets

Your employees will be able to choose the timesheet submission option that best suits them. From quick and secure online submission through ACES$ Online to the traditional methods of fax, email and mail, the choice will be theirs.

fast enrollment icon
Personalized enrollment

Enrollment can be frustrating, but with ACES$, it’s not. We have streamlined forms, optional in-person enrollment and secure online enrollment that makes the entire process easier and more efficient.

payment choice icon
Choice of payment method

Your employees will be able to choose the best form of payment for them, whether that’s direct deposit, pay card or paper paycheck.

offcycle payroll icon
Off-cycle payroll

If there were an error on a timesheet, your employees won’t have to wait a week to get paid. We’ll process corrected timesheets outside of our normal payroll cycle.

live phone support icon
Live phone-call support & Convenient Hours

Anytime you call us at 1-833-349-4515​, you’ll talk to one of our highly trained ACES$ team members. We won’t outsource our Veterans’ support, and we won’t use an automated phone system. You can also access our voicemail line 24 hours a day. You’ll get a prompt reply call back.

language translation icon
Language support

We have ACES$ team members who speak both English and Spanish. Moreover, our language line offers additional translations. For Spanish, call ACES$ at 1-888-224-0115 and press “9.“ Otherwise, call and request the language in which you would like to speak. An ACES$ team member will get an interpreter on the line.

MyCIL ACES$ Veterans Directed Care Program Team

Jack Grady

Director of MyCIL Veteran Directed Care

Tracy Czyzyk

Supervisor of MyCIL Veteran Directed Care

Who Is ACES$?

ACES$ is part of MyCIL, a Center for Independent Living, whose mission centers on empathy, respect, and integrity.

Our Mission

As a non-profit
Center for Independent Living,
we support self-direction
with our expert and personalized
aging and disability services

— including advocacy, transitional skills, and
ACES$ Financial Management Services —
guided by our empathy, respect, and integrity.

Our Vision

To inspire, encourage, empower, and support
by providing
personalized aging and disability services
driven by our
humility, emotional intelligence,
and passion to make the world inclusively better.

Our Values

We put people first.

We do things the right way — the first time.

We advocate.

We authentically support our inclusive, diverse team.

We are agile and innovative.

Mary Gaffney, program director, on the phone with a Veteran

What Is Participant Direction? (Videographic)

The Roles People Play in Self-Direction (Videographic)

How to Register for ACES$ Online (Videographic)

Who We Serve

ACES$ provides financial management services to people on certain Medicaid Home and Community Based Services (HCBS) waivers in:

star icon

We also proudly serve Veterans
ACES$ Washington

star icon

We also proudly serve Veterans
PA Veteran-Directed Care

Applied Self-Direction Logo

MyCIL has proven time and again to be a valuable resource and information clearinghouse on matters related to disability awareness, acceptance, and accommodation.

~ Patrick T. Quinn, Director of Residential/Adult Day Services, The Arc of Northeastern Pennsylvania 
~ Patrick T. Quinn, Director of Residential/Adult Day Services, The Arc of Northeastern Pennsylvania

The friendly ACES$ staff always responds promptly to our questions and treats us with courtesy and respect.

~ Shirley A. Perez, Mother/Legal Guardian of an ACES$ Illinois Consumer 
~ Shirley A. Perez, Mother/Legal Guardian of an ACES$ Illinois Consumer

We particularly like how MyCIL’s professionals have come up with special projects that allow these kids to get involved in the community and become contributing members of society.

~ Janet and Bill - Parents 
~ Janet and Bill - Parents

The staff is absolutely amazing. They always lift up your confidence. And I couldn’t be more happy to be here.

Carly Joy, TSC Student 
Carly Joy, TSC Student

I love MyCIL’s TSC because it’s a place I can naturally come to and learn the skills that I’m sort of iffy with. And I can learn how to be independent.

Leah, TSC Student 
Leah, TSC Student
ACES$ Online