Providing Veteran Directed HCBS program for Wilkes Barre VAMC Veterans
MyCIL is partnering with the Wilkes-Barre Veterans Affairs Medical Center (VAMC) to
provide the Veteran Directed Care program and its services to Veterans who prefer independence at home over living in a nursing facility.
At MyCIL, we deeply understand the significance of independence and the desire to stay in one’s chosen home. As a Center for Independent Living, over 51% of our staff have a disability, giving us firsthand insight into the importance of directing your own care and maintaining independence.
MyCIL & ACES$: Your Partners in Independent Living
Whether you’re a Veteran Medical Center looking for an Aging and Disability Network Agency Partner, an Aging and Disability Network agency in search of a VDC-approved FMS provider, or are interested in learning more about our Veterans Directed programs, you’ve come to the right place.
Need an Aging and Disability Network Agency Partner?
If your VA Medical center is interested in partnering with us, please contact Kristy Westpfahl Michael,
Director of Business Development and Marketing, at 717-798-4107 or kmichael@mycil.org.
Looking for an VDC approved FMS provider?
If your Aging and Disability Network Agency is looking for a VDC-approved FMS provider, please contact Kristy Westpfahl Michael, Director of Business Development and Marketing, at 717-798-4107 or kmichael@mycil.org.
Want to learn more about our Veterans Directed programs?
To learn more about our Veterans Directed programs, visit
Interested in the program?
If you’re already being served by the Wilkes-Barre Veterans Affairs Medical Center and would like to learn more about MyCIL Veteran Directed Care, please contact your case manager for more information.Â
MyCIL Veteran Directed Care Empowers Your Independence
How MyCIL Can Assist You
Veterans participating in Veteran Directed Care have a MyCIL Veteran Directed Counselor.
The Counselor, available to you at no extra cost, will help you:
- Understand Veteran Directed Care
- Develop your Spending Plan
- Understand and complete the program paperwork
- Evaluate your Spending Plan
- Evaluate how Veteran Directed Care is working for you
- Solve problems that may come up
While working with your Counselor, you’re responsible for sharing what is important to you and deciding which direction you want your life to go.
How ACES$ Can Serve You
As Your Goods & Services and Financial Management Services Provider, we’ll:
- Process all the paperwork needed to establish you as an Employer – ACES$ will work with you ensure all needed Employer paperwork is completed and submitted. Once you are an Employer, you can then hire caregivers as your employees.
- Take care of timesheets and payroll – Once you approve your employees’ timesheets, they come to us for processing. We’ll take care of paying your employees.
- Withhold and file taxes – With ACES$, you don’t have to worry about taxes. We’ll withhold and file federal and state taxes on your behalf.
- Finalize your purchases of goods and services – You and your Counselor will determine the goods and services you need to achieve your best, independent life. ACES$ will reimburse you for approved goods and service purchases and pay vendor invoices on your behalf.
With ACES$, you’ll be able to focus on what matters most: living your most independent life.
You’ll Be Getting the ACES$ Advantage
As a MyCIL VDC Participant, you’ll enjoy the ACES$ Advantage that includes:
The best in Veteran care
Over 51% of our team members have disabilities and live it firsthand. We know what it’s like. And that means we also know how challenging it can be to navigate the financial management world. Our goal is to make it simpler for you. One way we’ll do that is by going above and beyond.
Real-time budget info
With ACES$ Online, you and your case manager will be able to log in anytime to see your budget and purchases. There won’t be any guessing on how much you have left to spend. With this real-time data, you’ll better plan how you will spend your budget.
Many ways to submit timesheets
Your employees will be able to choose the timesheet submission option that best suits them. From quick and secure online submission through ACES$ Online to the traditional methods of fax, email and mail, the choice will be theirs.
Personalized enrollment
Enrollment can be frustrating, but with ACES$, it’s not. We have streamlined forms, optional in-person enrollment and secure online enrollment that makes the entire process easier and more efficient.
Choice of payment method
Your employees will be able to choose the best form of payment for them, whether that’s direct deposit, pay card or paper paycheck.
Off-cycle payroll
If there were an error on a timesheet, your employees won’t have to wait a week to get paid. We’ll process corrected timesheets outside of our normal payroll cycle.
Live phone-call support & Convenient Hours
Anytime you call us at 1-833-349-4515​, you’ll talk to one of our highly trained ACES$ team members. We won’t outsource our Veterans’ support, and we won’t use an automated phone system. You can also access our voicemail line 24 hours a day. You’ll get a prompt reply call back.
Language support
We have ACES$ team members who speak both English and Spanish. Moreover, our language line offers additional translations. For Spanish, call ACES$ at 1-888-224-0115 and press “9.“ Otherwise, call and request the language in which you would like to speak. An ACES$ team member will get an interpreter on the line.
Contact
MyCIL Veteran Directed Care
Jack Grady
Director of MyCIL Veteran Directed Care
Tracy Czyzyk
Supervisor of MyCIL Veteran Directed Care
Call
Phone Number:
1-833-349-4515
Fax
Documents:
1-877-370-0203
Timesheets:
1-877-370-0217
Mail/Email
Team Members
Jack Grady
Director of MyCIL Veteran Directed Care
jgrady@mycil.org
Tracy Czyzyk
Supervisor of MyCIL Veteran Directed Care
tczyzyk@mycil.orgÂ
Please note: ACES$ is closed for the following holidays:
New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving and Christmas Day.
Submit
Timesheets
ACES$ Online | Email Timesheets: TimesheetsVDC@mycil.org​
Fax Timesheets: 1-877-370-0217
Mail: 1142 Sanderson Avenue Scranton, PA 18509
Who Is ACES$?
ACES$ is part of MyCIL, a Center for Independent Living, whose mission centers on empathy, respect, and integrity.
Our Mission
As a non-profit
Center for Independent Living,
we support self-direction
with our expert and personalized
aging and disability services
— including advocacy, transitional skills, and
ACES$ Financial Management Services —
guided by our empathy, respect, and integrity.
Our Vision
To inspire, encourage, empower, and support
by providing
personalized aging and disability services
driven by our
humility, emotional intelligence,
and passion to make the world inclusively better.
Our Values
We put people first.
We do things the right way — the first time.
We advocate.
We authentically support our inclusive, diverse team.
We are agile and innovative.
We’ll be here for you. Serving you with the best Veteran Care will be our top priority.
MyCIL Veteran Directed Care Resources
Information About MyCIL Veteran Directed Care
Information About FMS
What Is Participant Direction? (Videographic)
The Roles People Play in Self-Direction (Videographic)
Information About ACES$ Online
How to Register for ACES$ Online (Videographic)
Who We Serve
ACES$ provides financial management services to people on certain Medicaid Home and Community Based Services (HCBS) waivers in:
We also proudly serve Veterans
ACES$ Washington
We also proudly serve Veterans
PA Veteran-Directed Care
Proud member of Applied Self Direction











