Member-focused FMS
ACES$ Senior LIFE
Serving Senior LIFE Paid Caregiver Program
ACES$ Senior LIFE puts you first. It’s why ACES$ has been voted #1 for customer service in the states we serve with more than one payroll agent. With ACES$ Senior LIFE, you can focus on living your best life while we take care of the payroll details.
Partnering With Senior LIFE to Provide Financial Management Services That Put YOU First
Serving the Senior LIFE Paid Caregiver Program
ACES$ Financial Management Services for the Senior LIFE Paid Caregiver Program is available for the following Pennsylvania Home and Community Based waiver:
- The Programs of All-Inclusive Care for the Elderly (PACE) Waiver
ACES$ Senior LIFE Empowers Your Independence
What You Can Do as a Member
As an ACES$ Senior LIFE Member, you can:
- Manage your service hours — You decide how you want to use your authorized service hours.
- Choose your own caregivers — From recruiting and hiring to training, you manage your caregivers.
- View your budget and submit timesheets online — With ACES$ Online, our secure, user-friendly FMS portal, you can access real-time budget info. You can also submit and monitor timesheets.
ACES$ Senior LIFE Provides Comprehensive Financial Management Services
How ACES$ Senior LIFE Serves You
With ACES$ Senior LIFE as your payroll agent, you hire your own caregivers while we take care of the details, from payroll to filing W2s.
You focus on living your best, independent life as we take care of:
- Payroll — From reviewing timesheets to cutting checks and making direct deposits
- Taxes — Withholding, filing and depositing federal and state employment tax requirements
The Payroll Agent Voted #1 in Customer Service
You Enjoy the ACES$ Advantage
As an ACES$ Senior LIFE Member, you enjoy the ACES$ Advantage, which includes:
The very best in Member care
ACES$ is the largest non-profit FMS provider in the country. Our team includes over 51% of people with disabilities. Making life easier for people with disabilities is our passion. That’s why we go above and beyond for you. We answer your calls and work quickly to find the best solution for you.
Quick and easy personalized enrollment
With ACES$ Senior LIFE, we make the enrollment process easy. We offer personalized secure enrollment and streamlined forms for both you and your caregivers.
Timesheet submission choices
Your caregivers can choose the best timesheet submission method for them. They can pick quick, online submissions through ACES$ Online, email, mail and fax.
View up-to-the-moment budget info and timesheets
Just log onto ACES$ Online to see your real-time budget and timesheet info. You’ll also get monthly budget reports for your convenience.
Choice of payment
Your caregivers can choose the best payment method for them. ACES$ Senior LIFE offers direct deposit and pay cards – the quickest way to get paid – or paper pay check.
Off-cycle payroll
Instant notifications
With instant notifications, ACES$ Online automatically rejects timesheets with identified errors, preventing any future issues.
Convenient hours
Available 8 a.m. to 5 p.m. Monday through Friday, we also have a 24-hour voicemail line and return calls quickly.
Live phone support
Unlike other payroll agents, you talk to a knowledgeable team member when you call ACES$ Senior LIFE. You won’t be waiting on hold or forced through a series of prompts.
Language support
We offer our services in both English and Spanish. Our language line offers additional translations. For Spanish, call ACES$ at 1-888-355-1994 and press “9.“ Otherwise, call and request the language in which you would like to speak. An ACES$ team member will get an interpreter on the line.
Contact
ACES$ Senior LIFE
Olivia Sheppard
ACES$ Senior LIFE Program Coordinator
Jack Grady
Director of ACES$ Senior LIFE Program
Tracy Czyzyk
ACES$ Senior LIFE Program Supervisor
Call
Phone Number:
1-888-355-1994
Fax
Documents:
1-866-637-2534
Mail/Email
Team Members
Jack Grady
Director of ACES$ Senior LIFE Program
jgrady@mycil.org
Tracy Czyzyk
ACES$ Senior LIFE Program Supervisor
tczyzyk@mycil.org
Olivia Sheppard
ACES$ Senior LIFE Program Coordinator
osheppard@mycil.org
Please note: ACES$ is closed for the following holidays:
New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving and Christmas Day.
Fax
Employment Verification Requests
Fax Requests Only: 570-558-5571
Submit
Timesheets
ACES$ Online | Email Timesheets: TimesheetsPASL@mycil.org
Fax Timesheets: 1-888-297-4115
Mail: 1142 Sanderson Avenue Scranton, PA 18509
A Payroll Agent Who Puts You First
What Makes ACES$ Financial Management Services Unique
ACES$ is the largest non-profit fiscal agent in the country. What really sets us apart, however, is our team. With over 51% of our team having a disability, we know firsthand what it’s like.
Our perspective is unique to the financial management world, because many of our own team members use our services. We treat you how you want— and deserve — to be treated.
Our goal is to make the entire process as easy and quick as possible for you.
Why ACES$ Is Voted #1 for Customer Service in Every State We Serve With More Than One Fiscal Agent
The ACES$ Advantage: Putting YOU First
- Easy, personalized enrollment
- Secure web access to your budget and service plan history in real time
- Live phone-call support
- Convenient hours and 24-hour voicemail
- Off-cycle payroll available for corrected timesheets to ensure fastest processing
- 5 ways to submit timesheets
- Your choice of payment type
- Automatic rejection and notification of overlapping timesheets
- Monthly budget reports
Information About ACES$ Senior LIFE
Information About ACES$ Online
How to Register for ACES$ Online (Videographic)
Information About FMS
What Is Self-Direction? (Videographic)
The Roles People Play in Self-direction
(Videographic)
Who We Serve
ACES$ provides financial management services to people on certain Medicaid Home and Community Based Services (HCBS) waivers in:
We also proudly serve Veterans
ACES$ Washington
We also proudly serve Veterans
PA Veteran-Directed Care
Proud member of Applied Self Direction
ACES$ Online