AA

 

Partnering With Illinois Department of Human Services, Division of Developmental Disabilities (DHS-DDD) to Provide Financial Management Services That Put YOU First

The Illinois HCBS Waivers We Serve

 

ACES$ serves the following Illinois Home and Community Based waiver program:

 

  • Support Waiver for Children and Young Adults with Developmental Disabilities

 

ACES$ Illinois Empowers Your Independence

What You Can Do as a Consumer

 

As an ACES$ Illinois Consumer, you can:

 

  • Oversee your service hours — Determine and manage how you want to use your authorized service hours.

 

  • Manage your personal support workers (PSWs) — From recruiting and hiring to dismissing, you manage your PSWs.

 

  • View your budget and submit timesheets onlineLog onto ACES$ OnlineTM for up-to-the-minute budget info and to submit and monitor timesheets.

 

From Our ACES$ Springfield IL and Tinley Park IL Offices

How ACES$ Illinois Serves You

 

ACES$ Illinois is your Financial Management Services (FMS) provider. You have the freedom to hire your own personal support workers, while we take care of the administrative details. These include:

 

  • Timesheets and Payroll  — Processing timesheets and paying your personal support workers

 

  • Taxes — Withholding and filing federal and state employment taxes

 

 

The FMS Provider Voted #1 in Customer Service

The ACES$ Advantage

 

With ACES$ Financial Management Services in Illinois, you also benefit from the ACES$ Advantage:
The very best in Consumer care

We’re the largest non-profit FMS provider in the country. That means our focus is on serving you. Moreover, over 51% of our own team has a disability. We know firsthand what it’s like. That’s why we work hard to make your life better. ACES$ Illinois is your partner in independent living.

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Many ways to submit timesheets

Your personal support workers can choose the best timesheet submission option for them. From fast and secure online submission through ACES$ OnlineTM or ACES$ MobileTM EVV  (our mobile app, coming soon) to the traditional methods of fax, email and mail, the choice is yours.

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Access to your budget, in real time

You never have to estimate or guess with ACES$ Illinois. Simply log into ACES$ OnlineTM to see your budget and timesheets in real time. We also send you monthly budget reports for your convenience.

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Choice of payment

Your personal support workers can choose what’s best for them. ACES$ Illinois offers direct deposit, pay card or paper paycheck.

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Language support

We offer our services in both English and Spanish. Our language line offers additional translations.

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Fast and easy personalized enrollment

While enrollment can be frustrating, it doesn’t have to be. With ACES$ Illinois, it’s not. Our streamlined forms, optional in-person enrollment and secure online enrollment option make it easy and fast.

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Live phone support

When you dial ACES$ Illinois, you talk to a knowledgeable member of our team, right away. You’re not stuck on an endless hold or forced into a menu of options.

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Instant alerts

You never have to estimate or guess with ACES$ Illinois. Simply log into ACES$ OnlineTM to see your budget and timesheets in real time. We also send you monthly budget reports for your convenience.

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Off-cycle payroll

Your personal support workers won’t have to wait a week to get paid if there was an error on their timesheet. We process corrected timesheets off our normal payroll cycle.

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Convenient hours and 24-7 voicemail access

Stop into ACES$ Springfield IL or Tinley IL office between 8 a.m. through 5 p.m., Monday through Friday, for face-to-face service. You also have 24-7 access to our voicemail, and we promptly return calls.

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ACES$ Illinois Program Consumers: You’re Getting the ACES$ Advantage

ACES$ Illinois

Your Consumer-directed Payroll Management Solution

 

As an ACES$ Illinois Consumer, you’re getting the best in Consumer care. That’s because we’re the largest non-profit financial management services provider. Instead of focusing on making a profit, we focus on making your life better. It’s why Consumers in states with more than one FMS provider have voted us #1 in customer service.

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Please note: ACES$ is closed for the following holidays:

New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving and Christmas Day.

 

Submit

Timesheets

 

ACES$ OnlineTM  |  Email Timesheets: timesheets@mycil.org

Fax Timesheets: 1-877-808-7014

Mail: 2960 Baker Drive  Springfield, IL 62703

ACES$ Illinois Springfield team photo

Cara Melbourne

Background Specialist

Craig Morrison

VP, Chief Operating Officer

Kneoca Roberson

Consumer Care Specialist

Deeann Riddle

Consumer Care Specialist

Haydee Rhodes

Manager of Enrollments & Background, Bilingual Consumer Care

Brooke Buckles

Consumer Care Specialist

Kathleen Harris

Lead Consumer Care Specialist

David Pennell

Consumer Care Manager

Anita Yakle

Background Specialist

Jessica Jocis

Consumer Care Specialist

Contact

ACES$ Illinois in Springfield

Joanna Boles

Consumer Care Specialist

ACES$ Illinois Tinley Park team photo

Tasha Whiteside

ACES$ Illinois Program Director

Pearl Sledge

Enrollment Agent

Gabriela Garcia

Lead Enrollment Agent

Julie McCadden

Enrollment Agent

Kelly Staunton

Consumer Care Specialist

Catherine Welfare

Consumer Care Specialist & Enrollment Agent

Contact

ACES$ Illinois in Tinley Park

Please note: ACES$ is closed for the following holidays:

New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving and Christmas Day.

 

Submit

Timesheets

 

ACES$ OnlineTM  |  Email Timesheets: timesheets@mycil.org

Fax Timesheets: 1-877-808-7014

Mail: 7820 Graphics Drive  Suite 106  Tinley Park, IL 60477

A Fiscal Intermediary Who Puts You First

What Makes ACES$ Financial Management Services Unique

 

ACES$ is the largest non-profit FMS provider in the country. Moreover, with over 51% of our team having a disability, we know firsthand what it’s like.

 

We bring an important perspective to the financial management world. In fact, our deep understanding of what it’s like to have a disability informs how we provide financial management services to people like you.

 

Our goal is to make the entire process as easy and quick as possible for you.

 

Why ACES$ Is Voted #1 for Customer Service in Every State We Serve With More Than One FMS Provider

The ACES$ Advantage: Putting YOU First

 

  • Easy, personalized enrollment
  • Secure web access to your budget and timesheets in real time
  • Live phone-call support
  • Convenient hours and 24-hour voicemail
  • Off-cycle payroll available for corrected timesheets to ensure fastest processing
  • 5 ways to submit timesheets
  • Your choice of payment type
  • Automatic rejection and notification of overlapping timesheets
  • Monthly budget reports

 

Learn more about the ACES$ Advantage.

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Home and Community Based Services Waivers in Eight States

Who We Serve

 

ACES$ provides financial management services to people on certain Medicaid Home and Community Based Services (HCBS) waivers in:

 

 

 

 

 

 

 

 

 

We also serve Veterans.

Proud member of Applied Self Direction

 

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We can be independent when we do it together.

1-800-344-7211

Voice: 570-344-7211

Videophone: 570-309-0100

 

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