The Many Benefits You Enjoy When ACES$ Is Your FEA
Why Choose ACES$ Payroll Services
ACES$ has been voted # 1 in customer service by our Participants in every state we serve that has more than one payroll provider. That’s because we put you first. As the largest non-profit fiscal employer agent (FEA), we can focus on our Participants instead of making a profit.
Choose ACES$ as Your FEA
Enjoy the ACES$ Advantage
ACES$ — part of MyCIL (Northeast Pennsylvania Center for Independent Living) — has been providing Client-focused financial management services since 1995.
When you choose ACES$ as your payroll provider, you enjoy the ACES$ Advantage, including:
Outstanding customer service
Quick and easy personalized enrollment
Multiple options for EVV entries
Members and their personal care attendants can use our user-friendly EVV Mobile App. We also offer an EVV IVR (Interactive Voice Response) option when necessary.
View up-to-the-minute budget data and EVV information
When you log onto ACES$ Online, you get an accurate snapshot of your budget. You’ll also see any pending EVV entries that need your approval.
Live phone-call support
When you call ACES$, you reach a knowledgeable team member. You won’t be put on hold or forced through a series of prompts. In the unlikely event we miss your call, we return your call within minutes.
Choice of payment
Your attendants can choose what’s best for them. ACES$ offers direct deposit, pay card or paper paycheck.
Convenient hours and language support
Available 8 a.m. to 5 p.m. Monday through Friday, we also have a 24-hour voicemail line and return calls quickly. We offer our services in both English and Spanish. Our language line offers additional translations.
Seeing your budget and EVV entries in real time
With ACES$ Online, you and your case manager can see your budget and EVV entries in real time.
We're Your Experts in Self-Direction
Contact Us
Whatever you need, we're here. Contact us today at 1-800-344-7211.
Call
Toll-Free: 1-800-344-7211
Contact a Team Member
Kelly A. Brown
SVP, Administration and Operations
kbrown@mycil.org
Employment Verification Requests
Fax Requests Only: 570-558-5571
Please note: ACES$ is closed for the following holidays: New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving and Christmas Day.
Read What Our Participants Are Saying About Having ACES$ as Their FEA
Don’t Take Our Word for It
We are passionate about providing you with the very best in financial management services. It’s what we do. But don’t take our word for it. Read the many ACES$ testimonials from Participants themselves who have chosen ACES$ as their FEA.
Choose ACES$ Payroll Services
Join the Many Others Who Are Enjoying the ACES$ Advantage
Choosing ACES$ as your FEA is easy. We’ll work with you to complete your enrollment paperwork. Contact us today at 1-800-344-7211 to get started.
Information About ACES$ Financial Management Services
Resources
Home and Community Based Services Waivers in Five States
Who We Serve
ACES$ provides financial management services to people on certain Medicaid Home and Community Based Services (HCBS) waivers in:
Proud member of Applied Self Direction
ACES$ Online