Our Brand page header showing the handwritten "my" in the MyCIL logo

Putting Clients First

Our Brand

MyCIL Center for Independent Living logo

AA

 

The Values Behind Our Brand

Clients First, Always

 

Our organization is dedicated to helping people with disabilities live their best lives. We are committed to providing the best customer service as we deliver independent living and financial management services.

 

The “My” in MyCIL:

 

  • Shows we are invested in what we do — Over 51% of our organization are people with disabilities, and some of our team members use our services.

 

  • Empowers Clients — It illustrates how Clients come first, and how we work for them.

 

How We Serve Our Clients

The Personality Behind Our Brand

 

The personality behind the MyCIL brand is the lasting impression we leave. When Clients interact with us — whether by emailing, visiting our website or chatting with one of our team members in person — we strive to ensure the interaction is positive. Our goal is to leave our Clients empowered, with the right answers.

 

What does MyCIL do for me?

 

  • Understands my challenges
  • Supports my goals
  • Makes my life easier
  • Advocates for my independence
  • Answers my questions
  • Solves my problems

 

How do I describe MyCIL?

 

  • Friendly
  • Reachable
  • Knowledgeable
  • Relatable
  • Committed
  • Proactive
  • Reliable

 

How does MyCIL make me feel?

 

  • Heard
  • Understood
  • Informed
  • Empowered
  • Optimistic
  • Relieved
  • Valued
Picture of MyCIL logo showing the symbol of the logo

Making the Right First Impression

Our Logo

 

The handlettered “My” illustrates the friendly and relatable side of our brand voice.

 

The clean, bold “CIL” illustrates the reliable and knowledgeable side of our brand voice.

Picture of Kelly Brown, Vice President of Administration Operations

The Largest FMS Solutions Provider That Is Also a Non-profit Center of Independent Living

Contact Us Today to Learn More

  • Call

  • Contact a Team Member

    Kelly A. Brown

    Vice President of Administration

  • Mail

    1142 Sanderson Avenue

    Scranton, PA

    18509

Please note: MyCIL and ACES$ are closed for the following holidays: New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving and Christmas Day.

+
-

Information About MyCIL

Resources

 

Downloads

  • About MyCIL's Independent Living Services

    Program Overview

    PDF

     

    Home Modifications

    PDF

  • About the Transitional Skills Center

    Program Overview

    PDF

Image of MyCIL's independent living informational sheet
MyCIL Northeast Center for Independent Living in Scranton PA logo

We can be independent when we do it together.

1-800-344-7211

Voice: 570-344-7211

Videophone: 570-309-0100

 

© 2018 | All Rights Reserved

MyCIL is a 501 (c) (3) entity.

Terms of Use | Privacy & Safety Policies

Our Brand page header showing the handwritten "my" in the MyCIL logo

Picture of MyCIL logo showing the symbol of the logo
Picture of Kelly Brown, Vice President of Administration Operations
Image of MyCIL's independent living informational sheet
Quote marks for MyCIL Center for Independent Living in Scranton PA and ACES$ Financial Management Services testimonials
MyCIL Northeast Center for Independent Living in Scranton PA logo
Transitional Skills Center logo ACES$ Financial Management Services logo
MyCIL Facebook icon

Our Brand page header showing the handwritten "my" in the MyCIL logo
MyCIL Center for Independent Living logo
Picture of MyCIL logo showing the symbol of the logo
Picture of Kelly Brown, Vice President of Administration Operations
Image of MyCIL's independent living informational sheet
Quote marks for MyCIL Center for Independent Living in Scranton PA and ACES$ Financial Management Services testimonials
MyCIL Northeast Center for Independent Living in Scranton PA logo
Transitional Skills Center logo ACES$ Financial Management Services logo
MyCIL Facebook icon

Our Brand page header showing the handwritten "my" in the MyCIL logo
MyCIL Center for Independent Living logo
Picture of MyCIL logo showing the symbol of the logo
Picture of Kelly Brown, Vice President of Administration Operations
Quote marks for MyCIL Center for Independent Living in Scranton PA and ACES$ Financial Management Services testimonials
MyCIL Northeast Center for Independent Living in Scranton PA logo
Transitional Skills Center logo ACES$ Financial Management Services logo

Our Brand page header showing the handwritten "my" in the MyCIL logo
MyCIL Center for Independent Living logo
Picture of MyCIL logo showing the symbol of the logo
Picture of Kelly Brown, Vice President of Administration Operations

ACES$ Online timesheets logo
Quote marks for MyCIL Center for Independent Living in Scranton PA and ACES$ Financial Management Services testimonials
MyCIL Northeast Center for Independent Living in Scranton PA logo
Transitional Skills Center logo ACES$ Financial Management Services logo

Our Brand page header showing the handwritten "my" in the MyCIL logo
MyCIL Center for Independent Living logo
Picture of MyCIL logo showing the symbol of the logo
Picture of Kelly Brown, Vice President of Administration Operations
ACES$ Online timesheets logo
Quote marks for MyCIL Center for Independent Living in Scranton PA and ACES$ Financial Management Services testimonials
MyCIL Northeast Center for Independent Living in Scranton PA logo
Transitional Skills Center logo ACES$ Financial Management Services logo
MyCIL Facebook icon