Member-focused FMS
ACES$ Pennsylvania
Serving Senior LIFE Paid Caregiver Program
ACES$ Pennsylvania puts you first. It’s why ACES$ has been voted #1 for customer service in the states we serve with more than one payroll agent. With ACES$ Pennsylvania, you can focus on living your best life while we take care of the payroll details.
Partnering With Senior LIFE to Provide Financial Management Services That Put YOU First
Serving the Senior LIFE Paid Caregiver Program
ACES$ Financial Management Services for the Senior LIFE Paid Caregiver Program is available for the following Pennsylvania Home and Community Based waiver:
- The Programs of All-Inclusive Care for the Elderly (PACE) Waiver
ACES$ Pennsylvania Empowers Your Independence
What You Can Do as a Member
As an ACES$ Pennsylvania Member, you can:
- Manage your service hours — You decide how you want to use your authorized service hours.
- Choose your own caregivers — From recruiting and hiring to training, you manage your caregivers.
- View your budget and submit timesheets online — With ACES$ Online™, our secure, user-friendly FMS portal, you can access real-time budget info. You can also submit and monitor timesheets.
ACES$ Pennsylvania Provides Comprehensive Financial Management Services
How ACES$ Pennsylvania Serves You
With ACES$ Pennsylvania as your payroll agent, you hire your own caregivers while we take care of the details, from payroll to filing W2s.
You focus on living your best, independent life as we take care of:
- Payroll — From reviewing timesheets to cutting checks and making direct deposits
- Taxes — Withholding, filing and depositing federal and state employment tax requirements
The Payroll Agent Voted #1 in Customer Service
You Enjoy the ACES$ Advantage
As an ACES$ Pennsylvania Member, you enjoy the ACES$ Advantage, which includes:
The very best in Member care
ACES$ is the largest non-profit FMS provider in the country. Our team includes over 51% of people with disabilities. Making life easier for people with disabilities is our passion. That’s why we go above and beyond for you. We answer your calls and work quickly to find the best solution for you.
Quick and easy personalized enrollment
Timesheet submission choices
Your caregivers can choose the best timesheet submission method for them. They can pick quick, online submissions through ACES$ Online™, email, mail and fax.
View up-to-the-moment budget info and timesheets
Just log onto ACES$ Online™ to see your real-time budget and timesheet info. You’ll also get monthly budget reports for your convenience.
Choice of payment
Off-cycle payroll
Instant notifications
With instant notifications, ACES$ Online™ automatically rejects timesheets with identified errors, preventing any future issues.
Convenient hours
Available 8 a.m. to 5 p.m. Monday through Friday, we also have a 24-hour voicemail line and return calls quickly.
Live phone support
Unlike other payroll agents, you talk to a knowledgeable team member when you call ACES$ Pennsylvania. You won’t be waiting on hold or forced through a series of prompts.
Language support
We offer our services in both English and Spanish. Our language line offers additional translations. For Spanish, call ACES$ at 1-844-500-3815 and press “9.“ Otherwise, call and request the language in which you would like to speak. An ACES$ team member will get an interpreter on the line.
Contact
ACES$ Pennsylvania
Mary Gaffney
Director of MyCIL Service Coordination and PACE Program Manager
Please note: ACES$ is closed for the following holidays:
New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving and Christmas Day.
Fax
Employment Verification Requests
Fax Requests Only: 570-558-5571
Submit
Timesheets
ACES$ Online™ | Email Timesheets: TimesheetsPASL@mycil.org
Fax Timesheets: 1-888-297-4115
Mail: 1142 Sanderson Avenue Scranton, PA 18509
A Payroll Agent Who Puts You First
What Makes ACES$ Financial Management Services Unique
ACES$ is the largest non-profit fiscal agent in the country. What really sets us apart, however, is our team. With over 51% of our team having a disability, we know firsthand what it’s like.
Our perspective is unique to the financial management world, because many of our own team members use our services. We treat you how you want— and deserve — to be treated.
Our goal is to make the entire process as easy and quick as possible for you.
Why ACES$ Is Voted #1 for Customer Service in Every State We Serve With More Than One Fiscal Agent
The ACES$ Advantage: Putting YOU First
- Easy, personalized enrollment
- Secure web access to your budget and service plan history in real time
- Live phone-call support
- Convenient hours and 24-hour voicemail
- Off-cycle payroll available for corrected timesheets to ensure fastest processing
- 5 ways to submit timesheets
- Your choice of payment type
- Automatic rejection and notification of overlapping timesheets
- Monthly budget reports
Information About ACES$ Pennsylvania
Videos
Downloads
ACES$ Pennsylvania Videos
Video Infographic: What Is Self-Direction?
YouTube Video
Video Infographic: The Roles People Play in Self-direction
YouTube Video
Home and Community Based Services Waivers in Five States
Who We Serve
ACES$ provides financial management services to people on certain Medicaid Home and Community Based Services (HCBS) waivers in:
Proud member of Applied Self Direction
ACES$ Online™