AA

 

Partnering With Washington State Department of Social and Health Services (DSHS) to Provide Goods and Services Payments

The Washington State HCBS Waivers We Serve

 

ACES$ Washington is the new goods and services payments provider for the following Home and Community Based waivers:

 

  • New Freedom program (WANF)
  • Veteran Directed Home Services program (VDHS)

 

ACES$ Washington Empowers Your Independence

What You Can Do as a Participant

 

As an ACES$ Washington Participant, you can:

 

  • Oversee your budget — Determine and manage how you want to use your authorized budget.

 

 

Providing a Goods and Services Payments Solution to Washington State Veterans and Medicaid Program Participants Delivered With the Best in Participant Care

How ACES$ Washington Serves You

 

As the goods and services payments provider for Washington state Veterans and Medicaid waiver Participants, we’ll handle purchasing and reimbursements. That way, you can focus on what matters most: living your most independent life.

 

The FMS Provider Voted #1 in Customer Service

You're Getting the ACES$ Advantage

 

As an ACES$ Washington Participant, you enjoy the ACES$ Advantage that includes:
The best in Participant care

We know what it’s like to have a disability. In fact, over 51% of our team members have disabilities. We also know what it’s like to navigate the financial management world. Our goal is to make it simpler for you. One way we do that is by going above and beyond for you. In fact, it’s one of the reasons why Participants in states with more than one FMS provider voted us #1 in customer service.

#1 in customer service icon
Live phone-call support

If you ever need to reach us, call us at 1-888-224-0115. You’ll talk to one of our knowledgeable team members — not an automated phone system.

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Language support

ACES$ Washington offers our services in both English and Spanish. Our language line offers additional translations.

Language support icon
Ability to see your budget in real time

With ACES$ OnlineTM, you and your case manager can see your budget and purchases in real time. You’ll know exactly how much you have left to spend. We make planning your goods and services purchases easy.

Real-time view of your budget and timesheets icon
Instant alerts

ACES$ OnlineTM will send you automatic alerts if you’re over budget.

Instant notifications from our FMS system icon
Convenient hours and 24-hour access to voicemail

Stop by the ACES$ Washington office for in-person support 8 a.m. through 5 p.m., Monday through Friday. You can also access our voicemail line 24 hours a day. You’ll get a prompt reply call back.

Convenient hours icon

 

Your Goods and Services Provider

ACES$ Washington

An FMS Solution That Puts You First

 

ACES$ Washington is the goods and services payments provider for Washington state. As the largest non-profit FMS provider, we put you first — not our bottom line. It’s why we are voted #1 in customer service by program Participants in states where there is more than one FMS provider.

ACES$ Financial Management Services logo

 

Please note: ACES$ is closed for the following holidays:

New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving and Christmas Day.

 

 

Submit

Goods or Services Request

 

ACES$ OnlineTM  |  Email Requests: GoodServiceWA@mycil.org

Fax Requests: 1-800-416-1649

Mail: 400 Union Avenue SE  Suite 204  Olympia, WA  98501

ACES$ Washington team photo

Contact

ACES$ Washington

Jack Grady

Washington Program Manager

Why ACES$ Is Voted #1 for Customer Service in Every State We Serve With More Than One FMS Provider

The ACES$ Advantage: Putting YOU First

 

  • Easy, personalized enrollment
  • Secure web access to your budget and purchases in real time
  • Live phone-call support
  • Convenient hours and 24-hour voicemail
  • Instant over-budget alerts and monthly budget reports

 

Learn more about the ACES$ Advantage.

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Home and Community Based Services Waivers in Eight States

Who We Serve

 

ACES$ provides financial management services to people on certain Medicaid Home and Community Based Services (HCBS) waivers in:

 

 

 

 

 

 

 

 

 

We also serve Veterans.

Proud member of Applied Self Direction

 

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We can be independent when we do it together.

1-800-344-7211

Voice: 570-344-7211

Videophone: 570-309-0100

 

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ACES$ Washington team photo
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ACES$ Oklahoma state icon
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Quote marks for MyCIL Center for Independent Living in Scranton PA and ACES$ Financial Management Services testimonials
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Transitional Skills Center logo ACES$ Financial Management Services logo
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ACES$ Washington team photo
ACES$ Colorado state icon
ACES$ Oklahoma state icon
ACES$ Washington state icon
ACES$ Illinois state icon
ACES$ Washington state icon
ACES$ Wyoming state icon
ACES$ Maryland state icon
ACES$ Veterans star icon
ACES$ Washington state icon

Applied self-direction steering committee icon

Quote marks for MyCIL Center for Independent Living in Scranton PA and ACES$ Financial Management Services testimonials
MyCIL Northeast Center for Independent Living in Scranton PA logo
Transitional Skills Center logo ACES$ Financial Management Services logo

ACES$ Washington team photo
ACES$ Online timesheets logo
ACES$ Colorado state icon
ACES$ Oklahoma state icon
ACES$ Washington state icon
ACES$ Illinois state icon
ACES$ Washington state icon
ACES$ Wyoming state icon
ACES$ Maryland state icon
ACES$ Veterans star icon
ACES$ Washington state icon

Applied self-direction steering committee icon

Quote marks for MyCIL Center for Independent Living in Scranton PA and ACES$ Financial Management Services testimonials
MyCIL Northeast Center for Independent Living in Scranton PA logo
Transitional Skills Center logo ACES$ Financial Management Services logo

ACES$ Washington team photo
ACES$ Online timesheets logo
ACES$ Oklahoma state icon
ACES$ Illinois state icon
ACES$ Washington state icon
ACES$ Wyoming state icon
ACES$ Maryland state icon
ACES$ Veterans star icon
ACES$ Washington state icon

Applied self-direction steering committee icon

Quote marks for MyCIL Center for Independent Living in Scranton PA and ACES$ Financial Management Services testimonials
MyCIL Northeast Center for Independent Living in Scranton PA logo
Transitional Skills Center logo ACES$ Financial Management Services logo
MyCIL on Facebook icon