ACES$ is the largest non-profit FMS provider in the country. We put you first. Moreover, over 51% of our team has a disability. We bring a unique perspective to the FMS world. You’ll find we go above and beyond for you, because it’s our passion.
ACES$ Veterans gives you choice. That includes how your attendants submit their timesheets. They can submit them quickly and securely through ACES$ OnlineTM. Or, they can use our on-the-go mobile app ACES$ MobileTM EVV. They can even email, fax or mail timesheets.
Thanks to log onto ACES$ OnlineTM, you can log in at any time to see accurate and up-to-date information about your budget and timesheets. You’ll also get monthly budget reports automatically.
Your attendants can choose what’s best for them. ACES$ Colorado offers direct deposit, pay card or paper paycheck.
We offer our services in both English and Spanish. Our language line offers additional translations.
You deserve an easy and fast enrollment. And that’s what you get with ACES$ Veterans. We have streamlined forms that you can even submit securely online. Even better, we’ll come to you and assist you with filling out the enrollment paperwork.
When you place a call to ACES$ Veterans, you aren’t stuck on hold. You aren’t forced to go through an automated menu. Unlike other FMS providers, a knowledgeable team member answers your call right away.
You save time and hassle thanks to instant alerts from ACES$ OnlineTM. If there are overlapping timesheets, ACES$ OnlineTM automatically rejects them and notifies you. Additionally, if you go over budget, ACES$ OnlineTM sends you an instant alert.
Your attendant doesn’t have to wait to receive payment if there were a timesheet error. We’ll process the corrected timesheet the same week, even if it’s off-cycle.
ACES$ Veterans has convenient hours of 8 a.m. to 5 p.m., Monday through Friday. You can access our voicemail line 24 hours a day. We’ll return your message quickly.
As an ACES$ Veterans program Client, you’re getting the ACES$ Advantage. We’re the largest non-profit FMS provider, so we can focus on you instead of a profit. You get the best in Client care. It’s why we’re voted #1 in customer service by our program Clients in states with more than one FMS provider.
ACES$ Veterans Colorado Timesheet Fax: 1-888-715-0639
ACES$ Veterans Illinois Timesheet Fax: 1-877-808-7014
ACES$ Veterans Maryland Timesheet Fax: 1-877-762-5720
Best customer service I have received from any service provider in probably 10 years.
I just wanted to send a note to say thank you for your above and beyond customer care. I am still a fairly new client, but I have to share that the transition and hiring process has been smooth.
The friendly ACES$ staff always responds promptly to our questions and treats us with courtesy and respect.
~ Shirley A. Perez, Mother/Legal Guardian of an ACES$ Illinois Consumer
My quality of life, as well as happiness and confidence, has grown noticeably to my friends.
~ Aline Goodchild, ACES$ Colorado Client