As the largest non-profit fiscal agent in the country, ACES$ focuses on delivering the very best in Member care instead of our bottom line. More than half of our dedicated team are people with disabilities. We treat you as we want to be treated because we know firsthand what it’s like. That’s why we personally answer your calls and work quickly to find the best solution for you.
Your attendants can choose the best timesheet submission method for them. They can pick quick, online submissions through ACES$ OnlineTM and on-the-go mobile submissions using our ACES$ MobileTM EVV app, or email, mail and fax.
Your employees can also decide the best form of payment for them. ACES$ Oklahoma offers direct deposit, pay card or paper paycheck.
ACES$ OnlineTM automatically rejects timesheets with identified errors to prevent hassles down the road.
Unlike other fiscal agents, you talk to a knowledgeable team member when you call ACES$ Oklahoma. You reach a locally based, helpful team member — not an automated system.
We know the enrollment process can be frustrating — but it doesn’t have to be. With our secure online enrollment, personalized enrollment and streamlined forms for both you and your employees, we make enrolling with us simple.
Know exactly where your budget is by simply logging onto ACES$ OnlineTM. You’ll see your budget and service plan history in real time. You’ll also get monthly budget reports for your convenience.
Your employee doesn’t have to wait to receive payment if there were a timesheet error. We’ll process the corrected timesheet the same week, even if it’s off-cycle.
Available 8 a.m. to 5 p.m. Monday through Friday, we also have a 24-hour voicemail line and return calls quickly.
We offer our services in both English and Spanish. Our language line offers additional translations.
ACES$ has been voted number one for customer service in states we serve with more than one fiscal agent. That’s because we put Members first. As the largest non-profit fiscal agent in the country, we focus on delivering the best service to you.
Fax Timesheets: 1-877-525-9287
Mail: 5801 East 41st Street Suite 601 Tulsa, OK 74135
Best customer service I have received from any service provider in probably 10 years.
I just wanted to send a note to say thank you for your above and beyond customer care. I am still a fairly new client, but I have to share that the transition and hiring process has been smooth.
The friendly ACES$ staff always responds promptly to our questions and treats us with courtesy and respect.
~ Shirley A. Perez, Mother/Legal Guardian of an ACES$ Illinois Consumer
My quality of life, as well as happiness and confidence, has grown noticeably to my friends.
~ Aline Goodchild, ACES$ Colorado Client